Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between JSS Originals (“Service Provider”, “we”, “us”) and the individual or entity (“Client”, “you”) engaging our services. By accepting a proposal, approving a quotation, approving or paying an invoice, making an advance payment, providing written authorisation, or instructing JSS Originals to commence work, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Scope of Services

We will perform the digital services described in the mutually agreed written proposal, quotation, or invoice. Services may include website design, UI/UX design, front‑end/back‑end development, CMS integration, e‑commerce setup, and performance optimisation.

Third‑Party Costs: Unless expressly stated otherwise in our quotation, you are solely responsible for all third‑party expenses including (but not limited to) domain registration, web hosting (e.g., Vercel, AWS, Netlify), API subscriptions, premium plugins, stock assets, and any recurring software fees.

3. Client Responsibilities

• Provide all necessary content (text, images, branding guidelines) in a timely manner.
• Ensure you own all rights or have obtained permission for any materials you submit.
• Grant us access to required systems, platforms, or credentials as needed.
• Review deliverables, provide feedback, and approve milestones within agreed timeframes.
• Cooperate in good faith to enable successful project completion.

4. Project Inactivity

If you fail to provide required information, approvals, or feedback within fourteen (14) calendar days of our written request, we reserve the right to pause the project. Inactivity exceeding thirty (30) consecutive days may result in project closure. In such event, you will be invoiced for all work completed up to the closure date, and any outstanding balance will become immediately due.

5. Timeline & Communication

Estimated delivery dates are provided in good faith and depend on timely cooperation from you. Our standard working hours are Monday to Friday, 10:00 AM to 6:00 PM IST (Indian Standard Time). Response times may be slower during weekends, public holidays, and after‑hours. Urgent requests outside business hours may be subject to additional fees.

6. Payment Terms

Work will not commence until the requested advance payment is received. All advance payments are non‑refundable, as they secure dedicated production scheduling and reserve our team’s capacity for your project. This reservation prevents us from accepting other work during that period.

• Final deliverables, code transfer, or website deployment will be withheld until full payment is cleared.
• Late payments may result in suspension of services or project delays.
• Quoted prices exclude all applicable taxes (including Goods and Services Tax (GST) where required by law) unless explicitly stated otherwise. You are responsible for any taxes due.

Suspension for Non‑Payment: If any invoice remains unpaid beyond the agreed due date, we reserve the right to suspend ongoing services, project access, or further development activities until all outstanding balances are settled in full.

7. Revisions & Scope Changes

The number of included revisions is specified in your approved proposal or quotation. Any work that materially changes the agreed functionality, design direction, or technical requirements will be treated as out‑of‑scope and billed at our standard hourly rate. Websites are developed for modern browsers (latest versions of Chrome, Safari, Edge, Firefox) and modern mobile devices; compatibility with legacy browsers (e.g., Internet Explorer) is not guaranteed.

8. Post‑Launch Support & Warranty

We provide a complimentary bug‑fixing period of fourteen (14) days following final launch, covering technical defects directly related to the original scope. This warranty does not cover new feature requests, third‑party software failures, hosting environment changes, or modifications made by you after launch. Ongoing support beyond this period requires a separate maintenance contract or will be billed hourly.

9. Intellectual Property

Ownership of the final, custom‑developed deliverables (design, front‑end/back‑end code) transfers to you only after full payment has been received. We retain all rights to our pre‑existing tools, frameworks, reusable code libraries, methodologies, and internal systems used during project execution.

10. Portfolio Rights

Unless otherwise agreed in writing (including via an executed Non‑Disclosure Agreement), we reserve the right to display the completed work, design assets, and project descriptions in our portfolio, case studies, and marketing materials. We will never disclose your confidential business information without explicit written consent.

11. Confidentiality

Both parties agree to treat as confidential all non‑public information disclosed during the project, including business strategies, client data, proprietary code, and internal processes. Neither party shall disclose such information to third parties without prior written consent, except as required by law or for the purpose of performing these Terms.

12. Third‑Party Services

Our work may integrate with or rely upon third‑party platforms and services, including (but not limited to) hosting providers, domain registrars, API vendors, payment gateways, analytics providers, and content delivery networks. We are not responsible for outages, service changes, price increases, policy modifications, or any disruptions caused by these third parties. Your use of such services remains subject to their respective terms and conditions.

13. SEO & Security Disclaimer

While we follow modern development and standard on‑page SEO best practices, search engine algorithms are controlled exclusively by independent third parties (e.g., Google, Bing) and may change without notice. We do not guarantee specific rankings, traffic volume, or positions. After final handover, you are responsible for safeguarding your login credentials and for any security breaches, malware, or data loss resulting from your own actions, third‑party interventions, or server compromises.

14. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption. Our total liability shall never exceed the total fees paid by you to us for the specific project giving rise to the claim.

Warranty Disclaimer: Except as expressly stated in these Terms, all services and deliverables are provided on an “as available” basis without warranties of merchantability, fitness for a particular purpose, or non‑infringement.

15. Termination

Either party may terminate these Terms with written notice. Upon termination, you shall pay for all work completed up to the effective termination date. Advance payments already used to reserve capacity and perform work are non‑refundable.

16. Force Majeure

Neither party shall be liable for delays or failure to perform caused by events beyond reasonable control, including natural disasters, internet or hosting outages, governmental actions, labour disputes, pandemics, or similar unforeseen circumstances.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the original intent.

18. Changes to These Terms

We reserve the right to modify these Terms from time to time. Updated versions will be published on our official website together with the revised "Last Updated" date. Continued use of our services after such updates constitutes acceptance of the revised Terms.

19. Governing Law

These Terms shall be governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of Rajasthan, India.

20. Digital Acceptance

By accepting a proposal, approving a quotation, approving or paying an invoice, making an advance payment, providing written authorisation, or instructing JSS Originals to commence work, you agree to be bound by these Terms. This document is an electronic record; physical signatures are not required.